Customer Stories

At Smith & Sons Mackay North we have had the pleasure of seeing many smiling faces as people enjoy their new living environment! Please see below a collection of testimonials from past clients.

Leonie and Bruce Pratt

Thanks Brett and team at Smith & Sons Renovations & Extensions for the great addition of the patio roof over our deck, because of your design we now have a great tropical space to live in. Thanks too Brett for good consultation throughout the entire process- you were thorough from start to finish. We love it! See you on our next job!

Sharon & Allan S.

Brett & Leah have a well organised business. I felt confident with Brett upon our first meeting to discuss our new bathroom and laundry renovation. Brett understood our needs and offered good solutions to suit our functionality of the areas to be renovated. The tradespeople arrived on time as planned and gave the best workmanship. The process was made very easy and we are happy with the final results. We would recommend the North Mackay team to anyone!

Greg & Jennifer

Our existing external deck was deteriorating and was inadequate for our current family needs and our kitchen needed an upgrade to accommodate our country lifestyle. Hence, we decided on a much larger deck and a country style kitchen renovation. Smith & Sons provided the full end-to-end service: provision of planning, approvals and qualified experienced tradespeople to complete a high quality job. We were kept informed of the process at all times by friendly professional staff who took our variations into consideration.

We would have no hesitation in recommending the services of Smith & Sons Mackay North, as the end product is just spectacular and work was completed in a timely manner. We will certainly call on them for future renovations at our property.

Shane F.

Thanks to Brett, Leah and their team for doing a fantastic job on our renovations. After having children we were starting to run out of space in our house, so Smith and Son's converted our garage into a master bedroom with an ensuite and walk-in-robe. To replace the garage they added on a carport which looks amazing. Everyone who worked for them was very professional and the workmanship was second to none. Brett was great to work with and was more than happy to address any concerns I had, making for a stress-free building experience. I would not hesitate to build with Smith and Son's again in the future.


Dear Brett, We at Pioneer Valley Anglican Church "Thank You" very much for a "job well" done. The toilet block is working beautifully and it's a delight not to walk miles to get to it. It has been a pleasant experience working with you. Thank you also for fixing the fence, it finished off the job. In Love and Peace, Maggie

Anna O.

Hi Brett, Just a quick note to say a final thank you very much for coordinating our bathroom build in East Mackay.  Although we haven't seen it in person the photos look great and we're really happy with it.  Thanks so so much for coordinating this project - you made it very easy for us to manage from afar and we greatly appreciate your time and efforts.

Robert & Therese M.

We are delighted with the home extension that Brett and his team at Smith & Sons have provided for us.  With the need for more space for our large family, we were faced with the decision to either move or renovate our much-loved family home.  We chose Smith & Sons North Mackay to renovate our home as they offered affordable, professional and practical solutions to our needs.  The design of our renovation suits the feel and look of the home, providing a modern lift to an ‘off the plan’ 1970’s house, creating plenty of room for our growing family. 

From the planning through to construction and finishing stages, the team at Smith & Sons were always on hand to offer expert advice. They were professional and listened to our needs throughout the entire building process.  They met all challenges we presented with regards to changes, with ease and professionalism. The finished product is a quality home built with great workmanship. 

Amelia B.

Brett & Leah did a fantastic job on our full house renovation in Walkerston!
Great communication, quality finish and professional service. Also the final little touches were amazing to walk into. We will definitely be using them in the future.

Yvonne H.

“I would like to congratulate Brett Hargreaves owner of Smith & Sons North Mackay for excellent work renovating my unit. From the first meeting with Brett to discuss my renovations his expertise and professionalism struck me immediately. He worked with me to design my kitchen and bathroom while keeping within my budget. His wife and partner Leah was very helpful when it came to picking tiles and colours. She attended Beaumont Tiles to pick the floor and wall tiles and also Mackay Cabinet Makers to pick the bench tops and cabinetry, her expertise was invaluable. Brett's site manager Jeremy was a pleasure to work with, so were all the tradesman involved in the renovation. The work completed was of a very high standard and I would highly recommend Smiths & Sons if you’re considering a renovation.”

Brian & Gail Crosbie

Brian and I want to thank Brett, Leah, Ben and team for the stress free renovation at our home.

Right from the first meeting we found you informative, helpful and efficient with really good suggestions to enhance our ideas. 

The end result is better than we expected, everything was finished to a very high standard and throughout the renovation your willingness to assist with changes was really appreciated. We feel that the end product is good value for money.

We highly recommend Smith and Sons Mackay.


Hi Brett,

Thanks so much for the excellent and professional job you guys did. It is exactly what we wanted and more.

We have already started telling plenty of our friends about you guys and will be dropping your name when holding future BBQ's.

Many thanks again!
Olivia Webb
We are super thrilled and happy with the final results! Smith & Sons Mackay North did an amazing job and stuck to the time frame perfectly. We would recommend Smith & Sons Mackay North to anyone who wants to renovate their home, thank you guys!
John & Pauline Oliver

"Hi Leah & Brett, just want to thank you both so much for the effort you made in renovating our Main and En-suite bathrooms. The work carried out by several tradies was done professionally and promptly and they always cleared up after finishing their jobs.

We were never let down in any aspect and you kept your promise to have the work completed before Christmas which was amazing. We would recommend Smith & Sons to any household that were thinking of renovating kitchens or bathrooms etc., and have requested cards from your workmen for any incidental little jobs we may require for electrics, plumbing etc., Job well done, very satisfied, excellent workmanship and highly recommendable. We were happy to support a local firm, Good luck for the future."

Mick H.

I had a set of units which required a complete internal renovation along with carport repairs, new roof and external painting and I live a considerable distance from their location, making it difficult to keep an eye on things. I needed a builder that I could trust to quote the work accurately with transparency at a good price, complete the renovations with professionalism, quality work and within a time constraint. Brett and his team completed all of the above. I would definitely use Brett again and would not hesitate in recommending Smith & Sons Mackay North to others. Brett and Leah were a pleasure to deal with.